Privacy Policy

Last updated: 30/11/2024

Welcome to Mini Minders! We understand that your privacy and the protection of children’s data is of utmost importance. This policy outlines our commitment to safeguarding the information you share with us while using our childminding management platform.

 

1. About Mini Minders

Mini Minders is a childminding management platform designed to help childminders in Ireland organize their daily activities, communicate with parents, and maintain essential records. Our platform prioritizes the security and privacy of both childminders and the families they serve.

This platform is intended for use by professional childminders and parents/guardians. Any information about children is collected only with explicit parental consent and through their designated childminder.

2. Information We Handle


Childminder Information

  • Basic profile details (name, contact information)
  • Professional credentials and qualifications
  • Service details and availability
  • Banking information for subscription payments


Parent Information

  • Contact details
  • Emergency contact information
  • Communication preferences


Child Information

  • Basic details provided by parents
  • Medical and dietary requirements
  • Daily activity records
  • Attendance logs
  • Photos (with parental consent)
  • Emergency contacts


Platform Usage Information

  • Login records and activity timestamps
  • Device information for security
  • Communication records between parents and childminders
  • Feature usage statistics for service improvement

3. How We Use Your Information


Core Service Delivery

  • Managing childminder profiles and availability
  • Processing attendance records
  • Facilitating secure parent-childminder communication
  • Storing and organizing daily activity records
  • Managing photo sharing with appropriate consent


Platform Operations

  • Account management and security
  • Subscription handling
  • Service optimization and improvement
  • Technical support
  • Displaying relevant advertisements (free-tier accounts only)

4. Our Security Approach

Your trust is fundamental to our service. We implement comprehensive security measures including:

  • Data encryption during transmission and storage
  • Secure AWS infrastructure based in Ireland
  • Regular security assessments and updates
  • Strict access controls and authentication
  • Automated threat detection and prevention
  • Regular staff security training

5. Data Retention and Deletion

We keep your data only for as long as necessary:

  • Active accounts: Data retained while account is active
  • Deleted accounts: Data removed within 30 days
  • Financial records: Kept for 7 years per Irish law
  • Communication logs: Retained for 12 months
  • Backup data: Maintained for 90 days

6. Your Privacy Rights

Under Irish data protection law, you can:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Restrict data processing
  • Export your data
  • Object to data processing
  • Withdraw consent
  • Lodge a complaint with the DPC

7. Contact Us

 

Privacy Inquiries

Email: privacy@miniminders.net

Response time: Within 2 business days

Data Protection Officer

For formal data protection queries:

Email: dpo@miniminders.net

For official complaints, you can contact the Data Protection Commission (DPC):
www.dataprotection.ie